Write a Letter to the Hotel Manager Complaining About the Substandard Service of His Restaurant
25 May, 2015
Dear Mr. Sultan,
You knew well my family and I was a regular client of your restaurant since it was opened two years ago. Until our visit last Saturday we always were extremely satisfied and had recommended it to several of our friends.
Unfortunately, we will not recommend it to anyone else unless things are improved greatly since we were disappointed by both the food and the service on our last visit. The food we were served was not up to anything like your previous standard. We were served coldly by your sullen waiters who cared very little.
We gathered information that you opened another restaurant in the area and spent much time to concentrate on that. However, the clients of your original restaurant deserve attention as well. Otherwise we will go elsewhere expecting better service.
Yours sincerely
Sujon Ahmed
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